Car insurance companies are not all created equal. We polled over 10,000 drivers to discover more about their vehicle insurance experiences, with a focus on customer service, claims to handle, and customer loyalty. We ranked the best vehicle insurance companies of 2022 based on this information to assist you in finding the finest one.
Which Car Insurance Company Is the Best?
According to our 2022 statistics, the top car insurance company is USAA, but its insurance policies are exclusively available to military personnel. If that isn’t a choice for you, State Farm, which came second in our research, is the next best choice.
We looked at rate statistics as well as input from policyholders to find the best Car insurance companies, paying special emphasis to customer service, claims management, customer loyalty, and policy renewal. In addition, we asked survey respondents if they would suggest their current insurer to a driver looking for new coverage.
If you’re looking for car insurance, this list might assist you in comparing insurers based on the criteria that are most important to you. Though USAA and State Farm lead the pack, one of the other eight firms in our ranking may be a better option for you. As a result, before purchasing or renewing your policy, it’s a good idea to examine multiple insurers and their rates.
1. USAA’s
U.S. News Rating of 4.3
In our opinion, USAA is the best insurance provider. According to our survey from 2022, USAA customers are the most satisfied, and they are the most willing to renew their insurance and refer USAA to other drivers. In our survey, USAA had the lowest rates, exceeding the national average by 35%.
Only members of the military can purchase USAA insurance products, such as auto, homeowners, and renters plans. As a result, not all drivers will be qualified for this insurer’s coverage.
2. State Farm
U.S. News Rating: 4.2
In our study, State Farm came in second, with above-average marks in each subtrating category. State Farm provides competitive rates as well, ranking third in our list of the Cheapest Car Insurance Companies of 2022. It is the finest insurer for drivers who aren’t qualified for USAA membership because of its high scores and inexpensive premiums.
3.Farmers
U.S. News Rating 4.1
Farmers get high marks for customer service and claims management, which helps them tie for third place this year. It also ranks third in two of our subtracting categories, Customer Service and Claims Handling, and outperforms the industry average in Customer Loyalty and Most Likely to be Recommended. In our Most Likely to be Renewed category, Farmers, on the other hand, has higher-than-average rates and lower-than-average marks.
3. Geico
U.S. News Rating: 4.1
Last year, Geico was ranked third, and in our 2022 analysis, it is tied for third. Their higher-than-average customer service score undoubtedly contributed to its ranking this year. Other important areas, such as Customer Loyalty and Most Likely to be Renewed, have average scores for Geico. Although its claims handling scores are somewhat below average, Geico’s rates, which are the second-lowest in our analysis, may make it a good choice for drivers searching for low-cost insurance.
4.Travelers
U.S. News gives a 4.0 rating.
Travelers also made some progress this year, moving up two spots to a tie for sixth place. Although Travelers’ customer service score is lower than that of seven other insurers in our study, it ranks first in our Claims Handling subtrating category and third in our Most Likely to Be Renewed category. Travelers also obtain an above-average score for insurance renewal and typically lower premiums than the national average.
5.Progressive
U.S. News Rating: 3.9
In our study, Progressive is ranked eighth. Customers are generally delighted with the ease with which they may open a policy, however Progressive ranks last in our Best for Customer Loyalty category and scores below average in every other sub-rating in our study. Customers of Progressive say they are less likely to renew their policies or suggest the company to other drivers. DUI offenders, on the other hand, may be able to save money with Progressive. In our study, the rates for those drivers are among the lowest.
